today is already the 10th of June!!Still no internet connection from home....what dumb luck...the last time i log on the net i was bragging to the world that i...FIONA MARCUS RAJA just got myself a SuPEr Computer... so i've heard.But damn... whats the use..at the end of the day the loser is still me.. i have a com better than urs but the only diff is.. u can get connected to the outside world with or without a gud com an i cant..so back at me.. ouch~!~!
I tell u the service in Malaysia is so horrible.. well...they always satisfaction guarantee before u sign up...internet problem...CALL OUR HOTLINE AT 100 at ANY TIME IF U EVER NEED ASSISTANCE and WE ARE 24 Hours AT YOUR SERVICE...
Phone conversation goes like this...
Me: hello...
100: hello...this is bla bla bla....
we are updating our bla bla bla
pls press 1 for .......
pls press 2 for .......
pls press 1 for bla bla bla
pls press 2 for bla bla bla
pls press 3 for bla bla bla....
REPEATS FOR A FEW TIMES THEN
PLEASE HOLD...OUR OPERATOR ARE CURRENTLY BUSY AT THE MOMENT...
(music play) ....
Me: HELLO! ......
100: (music plays)
Me: (check watch... almost 1min on hold)
100:(music stops)
Me: HELLO!~!
100: Were sorry...all our operators are currently busy at the moment..pls hold..
(music plays again)
Me: ..................................(SILENCE)
100:(musics stops) hello...Bla bla bla speaking... how may i help you...
Me: hello...i cant seem to get connected to my internet .. can u pls help me check on the matter..
100: may i pls have ur name maam..
Me: Fiona
100: ur full name pls
Me: Fiona Marcus Raja
100: And ur contact number pls....
Me: 019.........
100: Thank you...(then silence........)
Me: Hello...u still there...
100:Yes maam..pls hold...(then the long silence again....)then .... Miss Fiona...may i pls know
what is your problem reguarding again.
Me:i repeat myself..i cant seem to get connected to my internet .. can u pls help me check on the
matter..
100:ok miss Fiona,are you currently in front of ur computer?
Me:No
100:Im sorry miss fiona i cannot help you unless u are in front of ur computer..
Me:my house phone is in the living room..how can i call u if i am in front of my computer..
100:Ok Miss Fiona,is ur computer on..
Me:Yes.(duh~)
100: ok then miss Fiona,have u made sure ur internet line is connected to ur modem?
Me:YES!(2*duh~~~)
100:have u payed for ur bill...
Me:YES!
100:Q?
Me:A!
100:Q?
Me:A!
100:Q?
Me:A!
REPEATED FOR MORE THAN HALF AN HOUR....
Then.....
100:I'm sorry miss Fiona,i suggest u sit infront of ur computer and call back again..this will be
easier to allocate ur prob...
Me: Ok...if i call u back how do i reach u..
100: Im afraid u cant..dun worry..jus tell the next technician ur prob and he/she will able to
assist u..
Me:Ok~!~!~!
*that conversation took me nearly an hour....so...i called back again ....this time with my handphone..
The conversation REPEATED ITSELF ONLY NOW IT WAS A WOMEN~~!~!so annoying...
anyway..guess wat.. it guess worst...with no help at all...all i got was a complain number she asked me 2write down...I asked wat for..100:OH...ITS UR COMPLAIN NUMBER..Me:AND??
100:PLS WAIT FOR A TECHNICIAN TO CALL U BACK IN @WORKING DAYS AND PLS TELL HIM UR PROBLEM...
This went on till last week after i came back from China and yet still no access to the internet..
UrGh~!~!~!~!~called again...this time it was worst... 100: IM SORRY MISS FIONA...I cant seem to find any complain made by u in may n also there isnt such a complain number filled in our programe...sigh...I ....had to go thru the whole process all over again...so frustrating ....
Anyway..now i have my connection back...so lazy 2complain bout my experience all over again...it'll never end.. try urself the next time u are 2free..CALL 100 from our local house phone..
will continue again tomorrow with uploading pictures of my trip to china last week with Kevin's company..till then....adios...
e Lin @ Lcct airport..
